Industry

Communication & sentiment

Product

Stealth

A revolutionary AI employee sentiment analysis app

View from a desktop or laptop

This case study will highlight building an original product without references, inspirations. Built based on a simple idea and an Industry gap.

Context

Managers need a way to analyze employee and team sentiment in order to identify any issues that might ultimately impact productivity, engagement and employee retention. Gather integrates data from various sources to provide sentiment scores, highlight recurring issues within the company and provide smart solutions.

About Wellbeing

  1. Wellbeing integrates data from sources like meetings, chats, emails, and project management tools to create weekly, monthly, and quarterly reports on team sentiment.

  2. These reports provide overall and individual team sentiment scores, highlight critical or recurring issues, and help HR prioritize them.

  3. Using AI, Wellbeing summarizes each issue, provides source clips or chats, and suggests actionable solutions that HR can implement with a click. It also monitors the effectiveness of those solutions post-implementation.

Kick starting with research

  1. Explored current tools designed to help HR managers understand team sentiment and improve engagement.

  2. Found that most tools focus primarily on employee performance and productivity, with mood tracking offered as a secondary feature.

  3. Observed reliance on active employee participation through surveys for data collection.

  4. Noted that while these tools generate reports, they often lack actionable suggestions to address negative sentiment.

  5. Highlighted that HR managers are left to independently devise engagement activities and then find tools to support those initiatives.

What will be tracked?

Data is tracked from meetings, chats, surveys, and project boards to provide insights into team dynamics. Key areas include missed or extended meetings, daily standups for identifying blockers, and group chat sentiment, with optional tracking of personal chats and non-team meetings, all reported anonymously. Surveys like pulse checks and satisfaction scores further inform team sentiment.

Privacy Considerations

Given the sensitive nature of the data being tracked, privacy considerations are critical. Here’s how confidentiality is ensured:

  1. Only HR managers have access to the organization’s overall sentiment report.

  2. Team managers can only view insights and issues related to their own team.

  3. Any information from personal chats and meetings is shown only if it has actionable insights. Even if it is used, the employee’s anonymity is maintained.

  4. Reports are generated on a weekly, monthly, and quarterly basis to avoid focusing on daily fluctuations and protect employee well-being.

Solution

Dashboard

Issue analysis screen

Solution analysis screen

Validating the solution with the problem statement is currently underway with the respective personas. The MVP will be optimized and next steps will be decided once feedback is received.

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